Support & ServicesFAQ

About Our Products

Is there a pre-operation inspection we must perform?
We request that you perform a pre-operation inspection for safety reasons.
The pre-operation inspection differs depending on the model. Please see the instruction manual.
Is the Electric Balaman with vacuum pump compatible with explosion-proofing?
The Electric Balaman (electric manipulator) with vacuum pump is not compatible with explosion-proofing.
It would be possible to install it in an explosion-proof environment if you can support all air by selecting a unit with air system and a vacuum for the ejector unit.
Is Balaman compatible with sanitary environments such as food factories?
Please contact us as we can modify Balaman for various environments.
What is the usable temperature range?
The temperature range in which you can use Balaman is between +5° and +40°.
Do not install Balaman in a refrigerator, close to an air conditioner fan, infrared ray heaters, or furnaces. Please contact us as we can modify Balaman for various use environments including to make it heat-resistant.
Can I install Balaman where it may get wet or dusty?
Do not install Balaman where it may get wet or dusty.
Please contact us as we can modify Balaman for various environments including to make it water and dust proof.
Can I use Balaman in a clean room?
Yes. We take various anti-dust measures based on the level of cleanliness that the customer desires. We have sold Balaman models with anti-dust measures built-in and can respond to cleanliness test requests.
Can I use Balaman outside?
As Balaman is to be used indoors, do not use Balaman outdoors and places exposed to rain and sunlight.
Please contact us as we can modify Balaman for use in various environments including making it rustproof.
Can the Electric Balaman (electric manipulator) be equipped with a different voltage?
It depends on the voltage, but it should be possible by attaching a transformer.
What is the power supply voltage of the Electric Balaman (electric manipulator)?
It is three-phase AC 200/220V ±10% 50/60 Hz.
What is the air consumption of the Pneumatic BALAMAN (pnueumatic manipulator)?
It depends on the frequency and details of the work, and the model. Please see the catalogue and outline drawing for a rough indication of the specifications.
What is the required air pressure supply at the primary side?
The air pressure should be higher than 0.49 MPa (5.0 kcm2).
Some models require a pressure higher than 0.54 MPa (5.5 kg/cm2). You can use a pressure booster when the air pressure is low.
How can Balaman be fixed in place?
Balaman can be fixed to the floor, from the ceiling and mobile on the floor.
What is the maximum lifting weight of Balaman?
Balaman can lift up to 375 kg.
What are Balaman's features?
Balaman is a machine that helps operators to lift and move objects (goods to be conveyed and heavy goods) at manufacturing sites where automatization and systemization are difficult, and there is no other choice but to use manual labor. As Balaman handles objects as if they were weightless due to its balancing function, it makes lifting of heavy or bulky objects easy and safe, preventing injury and poor posture of workers.